Frequently Asked Questions
Everything you need to know about shopping with Better Herbs.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return an item?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our online returns portal to generate a prepaid shipping label.
What materials are used in Better Herbs clothing?
We prioritize sustainability by using 100% organic cotton, hemp blends, and recycled polyester to ensure our garments are as kind to the planet as they are to your skin.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team.
Do you ship internationally?
Yes, Better Herbs ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.